All Systems Operational

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Welcome to NCSEAA DIT Status Page! This page provides up-to-date information about the availability of NCSEAA technology systems and services. Subscribe to get real-time updates via email.

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Contact the IT Service Desk | email support@ncseaa.edu | phone 919-248-4631

Internet Services Operational
Primary Internet Services Operational
Secondary Internet Services Operational
Wireless Network Operational
Primary VPN Access Operational
Secondary VPN Access Operational
Core Services Operational
Email Services Operational
Content Manager Operational
Galahad Application Operational
Intranet Operational
File Server and shared folders Operational
Printers/Scanners Operational
IT Service Desk Ticketing System Operational
OCR Scanning Website Operational
File Transfer Portal Operational
PowerFAIDS Operational
MyPortal Operational
GoTo Connect Telephone Service Operational
SAS Application Operational
Office 365 Services Operational
Microsoft Outlook Operational
Microsoft Teams Operational
Microsoft OneDrive Operational
Microsoft Sharepoint Operational
Office 365 Online Operational
Multi-Factor Authentication (MFA) Operational
3rd Party Cloud Applications Operational
Smartsheet Operational
Logikcull eDiscovery Solution Operational
Antivirus Services Operational
DNS Protection Services Operational
Vulnerability Management Services Operational
Atlassian Jira Operational
Atlassian Confluence Operational
InformaCast Emergency Notification System Operational
GoToWebinar Conferencing Operational
DocuSign Operational
Agency Websites Operational
SEAA Main Website Operational
SEAA School Portal Operational
Test Scores Portal Operational
Education Savings Account (ESA) Portal Operational
Collection Agency Inquiry Portal Operational
File Repository Operational
SARANC Main Website Operational
SARANC School Portal Operational
SARANC Admin Website Operational
Principal Fellows Program (PFP) Loan Portal Operational
Program Participation Agreement (PPA) Portal Operational
Internal Admin Websites Operational
MyPortal Test Operational
Outside Vendor Portal Admin Site Operational
Outside Vendor Portal Operational
K12 Provider Portal Operational
NCSEAA Provider Search Portal Operational
FAFSA Outreach Portal Operational
Mail Room Printer Queue Operational
Content Manager (CM) Reference Website Operational
SEAA Loan Lookup Operational
CFI Loan Lookup Website Operational
Tableau Website Operational
TIM Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MyPortal Website Maintenance Nov 23, 2024 07:30-17:00 EST
MyPortal website maintenance is scheduled 7:30AM - 5:00PM on Saturday, November 23, 2024, while we transition to newer infrastructure. During this time, the MyPortal UAT and production websites will be unavailable for use.

Contact the IT Service Desk by email support@ncseaa.edu or call 919-248-4631 if you have any questions about this scheduled maintenance event.

Thank you,
IT Service Desk

Posted on Nov 19, 2024 - 10:40 EST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 06:00 EST
Scheduled - DIT will perform system maintenance activities on Saturday, November 16, from 6:00AM - 12:00PM on the Production and Test environments of the Galahad system and hosted web services. This maintenance event is a full system save of data that provides us the ability to restore this system and data in the event of a system failure. During this time, the Galahad system and several web portals will be unavailable (review complete list of affected components and services below). Our temporary web servers will be in place during this time to display an ‘Unavailable’ message to users.

Contact the IT Service Desk by email support@ncseaa.edu or call 919-248-4631 if you have any questions about this scheduled maintenance event.

Thank you,
IT Service Desk

Nov 12, 07:45 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 06:00 EST
Scheduled - Maintenance is scheduled for Saturday, November 16, from 6:00 AM to 7:00 AM on the SEAA wireless network. This maintenance event will consist of updating firmware to resolve known bugs, install performance enhancements, and patch security vulnerabilities. During this scheduled maintenance timeframe, the SEAA wireless network will be intermittently unavailable.

If you have questions or experience any issues, please contact the IT Service Desk at extension 4631 or send an email to support@ncseaa.edu to open a support request for assistance.

Thank you,
The Department of Information Technology

Nov 13, 09:57 EST
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024
Completed - The scheduled maintenance has been completed.
Nov 9, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 09:00 EST
Scheduled - Content Navigator system maintenance is scheduled 9:00AM - 12:00PM on Saturday, November 9, 2024, to install important application patches that will resolve known vulnerabilities, bug fixes, and improve application and system performance. During this time, Content Navigator will be unavailable for use.

Contact the IT Service Desk by email support@ncseaa.edu or call 919-248-4631 if you have any questions about this scheduled maintenance event.

Thank you,
IT Service Desk

Nov 5, 11:24 EST
Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.